FAQs
Require assistance? Here are some of our commonly asked questions!
Discover answers to common queries and find solutions to your concerns with our comprehensive list of frequently asked questions.
Autosignals is a trading analytics and automation platform. We independently track signal providers and give users the tools to test and automate their trading strategies.
Getting started with Autosignals is easy. Simply sign up for an account, connect your trading platforms, and start exploring the available tools and features.
Yes, a demo version of Autosignals is available for testing purposes. You can access the demo on our website and explore its features before making a purchase.
Navigate to the "Settings" page, where you'll find options to connect your API. Follow the prompts to enter your API key and configure the connection settings, or see our
API key setup guide.
Yes, you can test trade or copy settings. The platform provides a demo environment where you can simulate trades and experiment with different settings without affecting your live account.
The platform operates by connecting to various financial markets and executing trades based on predefined strategies. Users can customize their trading parameters and monitor performance through the dashboard.
The platform is a hobby project, however it implements industry-standard security measures to protect user data and transactions. The security of the API connection is user defined upon setup.
Creating an account is simple. Just visit the registration page, fill out the required information, and submit the form. You will receive a confirmation email to verify your account.
We only collect essential information required for account creation and service provision, such as your email address and password. We do not collect any sensitive financial information. Any data collected is encrypted and we will NEVER sell your data to third parties.
Yes, users can typically reset their own passwords using a "forgot password" feature. They will receive an email with instructions on how to reset their password securely.
You can request permanent deletion of your account and all associated personal data from your Profile page under the Data & Privacy tab. This action is irreversible and will remove your profile, positions, API connections, notification settings and all other data we hold about you.
Under GDPR (and similar regulations) you have the right to access, rectify, export and permanently erase the personal data we hold about you. You can download a copy of your data or request full account deletion at any time from the Data & Privacy tab in your Profile. We do not sell your data to third parties and only retain what is necessary to provide the service.
No. As this is a hobby project, we do not offer customization services. However, we encourage users to explore the documentation and community forums for guidance on customizing to meet their specific needs.
Please report it on the "Report a problem page".
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