Privacy Policy

1. Data We Collect

• Account data

  Email address, username, and password (hashed — we never store plain-text passwords) when you register.

• Billing data

  Payments are made in cryptocurrency through our payment processor, NOWPayments. We receive the payment status, amount, currency and payment/order IDs needed to activate your plan and keep billing records. We never receive your wallet keys or any card details. Note that cryptocurrency transactions are recorded on public blockchains. If you request a refund, we keep the wallet address you give us for that refund.

• Usage data

  Pages visited, features used, browser type, operating system, and approximate IP-based location. This data is used to improve the Service and is not linked to your identity for advertising purposes.

• Exchange API keys

  If you connect an exchange for live trading, your API key and secret are stored encrypted at rest. They are used solely for executing trades on your behalf. Withdrawal permissions are never requested.

2. How We Use Your Data

• To provide, maintain, and improve the Service.
• To manage your account and subscription.
• To send transactional emails (account creation, subscription confirmation, trial expiry reminders, billing receipts).
• To detect and prevent fraud or abuse.
• To comply with legal obligations.

3. Data Sharing

• We do not sell, rent, or trade your personal data. We share data only with:

  • NOWPayments — cryptocurrency payment processing.
  • Hosting / infrastructure providers — solely for service operation under data processing agreements.
  • Law enforcement — when required by applicable law or valid legal process.

4. Cookies

• We use essential session cookies to keep you logged in, and anonymous analytics cookies to understand how users interact with the platform. We do not use third-party advertising cookies. You can disable non-essential cookies in your browser settings.

5. Data Retention

• We retain your account data for as long as your account is active. If you close your account, your personal data is deleted within 90 days. Anonymised usage statistics may be retained indefinitely.

6. Your Rights

• You have the right to access, correct, or delete your personal data at any time. You may also export your data or withdraw consent for optional processing. To exercise these rights, contact us through the platform's support channels.

7. Security

• We implement industry-standard security measures including encrypted data transmission (TLS), hashed passwords, and encrypted API key storage. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but we take every reasonable precaution.

8. Changes to This Policy

• We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notice. Continued use of the Service after the effective date constitutes acceptance of the revised policy.

9. Contact

• For privacy-related enquiries or data subject requests, contact us via the platform's support channels or email [email protected].